“If it ain’t broke, don’t fix it”
Right? We all know that change is hard, and a core conversion is even harder. It takes time, lots of it. Plus, you have to spend even more time getting to know all the players involved. Everyone from the back-office staff to the officers and executive team must be trained on the new core. Is the change and the risk worth it?
To put it simply, a change in core providers might be necessary when your current provider can’t or won’t support your bank’s needs, challenges, or wants. It’s time for a change if your core provider doesn’t share the same vision or path to your success. So maybe, a little discomfort can be better than the alternative.
So why talk about change? Could a new core provider or better yet, a new core partner, give you the competitive edge you’ve been looking for? Are you offering your customers digital banking services or are you getting the information you need in a timely manner to make the best decisions for your bank? As a banker, you know if a competitive advantage is available and you aren’t taking advantage of it, you can end up at the back of the pack. If you can’t keep up, you will lose out.
When considering another core vendor, start slowly.
We like to think we are a good fit for any bank. But the truth is, we’re not. We won’t be all things to all people; however, our customers will tell you MBS is certainly the right choice for them. It starts with a simple conversation where a banker sits down with us and shares their vision for their bank. The time spent mulling over what they want from their core, allows everyone to decide whether to move forward with a new partnership. If it does, we start working together as partners. We do everything we can to make your bank more efficient and your bottom line stronger.
Few great things in banking come to you because of good luck. Instead, they’re a result of hard work, better choices, and taking a risk to a better-fitting core. Some of our best customers will tell you that our partnership started with a simple conversation. Isn’t a simple conversation worth the small investment of time to gauge if things truly “ain’t broke”?