Modern Banking Systems

Let me say one more time and emphasize, the MBS experience includes working with an impeccable customer service staff. They know you by name and you can ask for them by name. They care who you are. They will become part of your family. MBS is successful because they care about their customers.

I highly recommend Modern Banking Systems and I believe that they would be a great match for any forward-looking bank with a champion spirit.

I am pleased to recommend Modern Banking Systems as a core service provider. Our bank has been a client of MBS for more than 30 years. In 2018, we decided that we should spend more time with our customers and growing our bank so transitioning to Service Bureau from in-house was a good fit for us. Our partnership allowed us to grow from a $1OM bank to a $5OM bank. MBS has helped us through Y2K, cybersecurity, bank exams, IT audits, and now the pandemic.

It’s a pleasure to write in support of Modern Banking Systems. We have been a client of MBS since 1987. In the beginning, our goal was to have an in-house core provider and MBS was the best solution. We started out as a $12M bank and have since grown to a $265M bank. Just this year, we’ve grown $5OM. We feel we got more than just another computer system, we got an independent, one-stop shop who listens to us and gets things done. Over the years, our relationship with MBS has been nothing but positive.

Not all cores are created equal. Mason Bank knows that, and we believe that you should too.

Modern Banking Systems is a company that’s easy to work with and has friendly, helpful people willing to listen to our issues and help us work through them. Even their corporate culture is a lot like ours. We can say that since we’ve been a customer for over thirty years. When we started with MBS, we were a $35M bank and now, we’re a $121M bank.

In 2018, we made the decision to migrate from your in-house processing platform to your Service   Bureau solution, which my Board of Directors and I consider to be one of our best decisions for the bank. Making the “leap” to Service Bureau was not an easy decision considering the cost and our loss of control. However, when I consider the fact my trade area has a limited IT labor pool to secure and operate an in-house platform in today’s environment or provide sufficient personnel for business continuity purposes, then your Service Bureau solution becomes a cost-effective option for community banks. Similar to other banks and businesses, the COVID pandemic put business continuity plans to the test. Thanks to your Service Bureau staff, we did not have any operational issues from COVID-19.