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TotalTeller Features, Benefits, and Functions

  • Electronic photo and signature verification.
  • Electronic CTR reporting and filing.
  • Print, e-mail, or text customer transaction receipts.
  • Transaction image scanned with CAR/LAR at the window improves efficiency.
  • Reduce transaction time and improve customer service.
  • On-line memo posting transactions for real-time banking reduces exposure to loss.
  • Green technology virtual tickets completely eliminates all cash-in, cash-out, counter checks and counter deposits (except drive-thru).
  • All virtual tickets, customer receipts, and cashier checks can be customized to fit the bank’s needs.
  • Essentia core integration is capable of viewing/printing account inquiry screens, current balances and/or available balances. Capable of viewing/printing account history plus images, memo plus images, warehouse items (PDAP), and statements.
  • Official check printing to either receipt printer or laser printer.
  • Automatically puts credit first no matter how the transaction is scanned.
  • Loan Verification and Review assures nonregular payment amounts and escrow payments are applied properly.
  • Management reports.
  • TotalTeller allows the transaction to be scanned by the teller at the window. All onus items are posted to memo when the transaction is complete. This will ensure that the memo balance of the customer is as real-time as possible and also reduces the bank’s exposure to loss.
  • The scanned teller work must be balanced prior to completing the transaction thus eliminating approximately 90% of the corrections now performed in the data processing department. This not only reduces the personnel requirements in the data processing department, it eliminates the phone calls between the teller line and the data processing department. This gives the tellers more time to service the customer in the lobby.
  • No more need for the teller to hand write counter deposit and/or counter checks or general ledger tickets.
  • TotalTeller will automatically generate virtual cash-in and/or cash-out tickets and deposit tickets for any customer that does not have their deposit ticket with them.
  • Reduced transaction time. TotalTeller will generate e-mail or text transaction receipts.
  • TotalTeller provides positive identification of the customer at the windows by displaying the photo ID attached to the account as soon as the account number is entered.
  • Complete management reporting.
  • Loan verification and review.
  • All deposit slips and checks are scanned at the time of transaction.
  • CAR/LAR technology is used on all checks to read the amount.
  • OCR technology is used to automatically repair all microline rejected data.
  • All checks are scanned for possible fraud data.
  • Signature verification from signature pad.
  • Graphical data to easily review transaction by volumes by Day/Hour, Month/Location, Day/Location, and Teller.
  • Large item reporting.
  • CTR reporting:
  • Printing of CTR forms
  • Electronically file CTRs with FINCEN
  • Electronic processing of FINCENs verification/acknowledgment file
  • SAR reporting.
  • Customer monitoring.
  • Risk assessment.
  • New accounts monitoring.
  • Real-time transaction photo and full video/audio of every transaction.
  • Photo ID viewing.
  • Signature card viewing.
  • Accepts all types of banking transactions.
  • Monitors all cash transactions across all locations.
  • Noncustomer tracking and reporting.
  • Fully functional training mode.
  • Remote and local overrides.
  • Envelope printing.
  • Alerts and notes can be assigned at the customer level or account level.

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