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TotalTeller’s Loan Verification and Review is a loan payment feature that enables greater accuracy and time savings in accepting loan payments. Loan Verification and Review strengthens your service quality while further enriching your customer’s banking experience which they have come to expect.
The Loan Verification and Review feature provides a system to accept nonregular loan payment amounts or escrow payments and apply them accurately and efficiently.
When a loan payment is made at the teller window that is unequal to the regular payment amount or is an escrow payment, Loan Verification and Review places the payment in review mode. The customer is given a receipt and sent on their way. Next, a trained loan staffer applies the payment transaction codes and amounts properly, preventing costly and embarrassing errors. This saves time correcting entries at a later date and prevents customer dissatisfaction and concern with your institution.
TotalTeller is undoubtedly the industry’s premier on-line teller automation platform designed to streamline customer transaction processing and provide an absolutely rich and rewarding customer experience. TotalTeller enables you to deliver best-in-class transaction and customer services efficiently and accurately. Here are a few of TotalTeller’s benefits and features:
- Green technology virtually eliminates all paper tickets (except drive-thru)
- Transaction image scanned with CAR/LAR at the window improves efficiency
- Reduce transaction time and improve customer service
- On-line memo posting transactions for real-time banking reduces exposure to loss
- Electronic CTR reporting and filing
- Print, e-mail, or text customer transaction receipts
- Electronic photo and signature verification
- Complete management reporting